This session will explore how custom journey mapping and biophilic design tactics address user stress and promote multicultural belonging. By layering cultural and ethnic insights, we can enhance inclusivity, tailoring responses to varied lived experiences. Join us to see how personas, based on real campus experiences, reveal stress points, enabling precise targeting of biophilic solutions. You'll also pick up actionable techniques to create human-centered environments that support well-being and community connection.
Learning Objectives
- Develop practical skills in journey mapping to identify and address diverse user needs, advancing equity and inclusion within design processes.
- Evaluate methods for integrating empathy and trauma-informed insights to foster belonging, aligning with The American Institute of Architects' goals for social equity and community impact.
- Analyze real-life scenarios to apply universal design principles, creating environments that support and enhance the experience of varied demographics.
- Learn about implementing empathy-driven design techniques that enhance occupant safety and well-being, advancing priorities within AIA's Design Excellence Framework.