As climate change amplifies the impact of catastrophic storms, every architecture firm needs to have a business contingency plan. In this session, you'll hear how leaders of New Orleans–based EskewDumezRipple pivoted to crisis management and kept the firm functioning in the aftermath of Hurricane Katrina. Through this case study from CFO Jenifer Navard, you'll pick up practical lessons for maintaining business operations and keeping projects on track. You'll also learn how the firm used its Katrina experience to manage the death of its founding principal, the COVID-19 pandemic, and other crises.
Learning Objectives
- Discover how to optimize your firm's cash flow in an urgent and unstable crisis environment.
- Learn how to communicate with staff and clients sensitively but realistically when faced with business climate uncertainties sparked by natural disasters and other externalities.
- Discuss the tactics that keep employee engagement and morale high in the face of significant adversity.
- Get tips on negotiating business interruption and other insurance claims.